Bonus Companion Airfare
BONUS COMPANION TICKETGotStays customers who take advantage of the bonus companion airfare have access to a proprietary and exclusive, easy-to-use booking website - anytime and anywhere. With the purchase of a full fare coach class ticket, you will enjoy a complimentary companion airline ticket of the exact itinerary of the purchased airline ticket with no blackout dates from and to any of the lower 48 contiguous states.
Benefits to You:
- Simple, online booking, 24-hours a day
- No blackout dates - select any date
- Flexibility in travel with roundtrip itinerary options
- All major airlines are offered
- All major and regional U.S. airports included
- Frequent flyer miles credited for all eligible passengers
- Single companion use discount on 48 contiguous state airfares
HOW IT WORKSThe bonus companion ticket offer is compliments of GotStays.
Here is a brief recap of how the program works. GotStays Hotel program customers are entitled to one complimentary companion ticket
(domestic flights within the 48 US States) when you book a ticket. You can book your flight online or over the phone. Once you have used up your companion ticket within the year, you will no longer have that as an option the next time you log into the account. It can be a one way trip, round trip and multi destination ticket. For the multi destination tickets, the point of departure for the returning trip does not have to be the same point of arrival. Open tickets, open trips and stopovers are not allowed. The tickets are also non-refundable and non-transferable. For more information, see Terms of Participation.
Now that you have the mechanics out of the way, here are some FAQs. How does my companion airfare benefit work? As a registered GotStays voucher owner, you are entitled to one (1) complimentary coach class 48 domestic airline ticket with the same itinerary when you purchase one full fare coach class airline ticket, online or directly from a servicing agent. To use your companion airfare bonus you must first register using the registration instructions provided and pay your reservation deposit. When booking your companion airline ticket you are required to pay all the taxes and fees for both the purchased and complimentary airline ticket. How do I redeem my companion airfare benefit? Following the registration and payment of your reservation deposit you will have access to both the online booking web site and the Reservations Center via phone Monday thru Friday 9:00am-6:00pm eastern time. Is there a minimum fare requirement? No, there is no minimum or qualifying fare requirement with this bonus. You will be offered you choice of airline and the lowest available fares. You can select the itinerary available that best fits your schedule. What if I want a specific airline and flight which I found available online? The companion airfare bonus provides you access to the largest global distribution system (GDS) available offering you lowest available fares, choice of airlines and schedule options. Is there a service fee associated with my companion airfare benefit? There is no other associated service or processing fees. All taxes and fees are charged directly by the airlines You are responsible for those government taxes and agency imposed fees for both tickets. Are there any blackout dates? There are no blackout dates, however please remember to plan well in advance. There is a 21 day advance notice period. Can I use my frequent flyer miles? You cannot use your frequent flyer miles to purchase your published fare ticket, however the frequent flyer mileage accounts of the travelers can be applied to the tickets of participating airlines for credit on the purchased and complimentary ticket. Can I earn frequent flier miles on both the main ticket and companion tickets? The answer is yes you can. When you book your flight, you have to enter your FF account number for both yourself and your companion. That way, the account will be recorded and your miles should be credited into your account. If it is not, a phone call to the airlines' frequent flier department should do the trick. Are prices on the flights more than the airline site or with sites like Kayak.com? Different people have different experiences depending on when they book the flight and which cities they are traveling from. Some folks have said the prices are exactly identical to Kayak. Regardless, you are getting a companion ticket, and are still saving money. Can I use the bonus companion ticket for first class? The answer is no. The purchased ticket and the companion ticket are good for domestic coach class ticket in the 48 contiguous United States. Hawaii and Alaska are not available departure or destinations with your bonus companion ticket. What if I need to change or cancel my reservation? Due to the special cooperative participation of their travel partners, once you are confirmed and paid in full all reservations are non-refundable, non-endorsable and non-transferable for any reason, medical or otherwise. Name changes are not permitted.. You can reschedule your trip with at least 72 hours notice, however the fare price may have changed and all changes are subject to availability, a surcharge will apply. What documentation do I need in order to travel? Travelers will be required to provide proper identification prior to boarding and check in. The incentives company is not responsible, nor will it replace or refund any tickets due to denial of boarding or check in for any reason. If I have questions regarding my companion airfare bonus or I am experiencing problems using the online booking facility who should I contact? You should direct all inquiries to the phone numbers provided on your companion airfare bonus and online booking web site. Agents are available to assist you Monday thru Friday 9:00am-6:00pm eastern time.